We need some help. We are receiving an SSL error when attempting to remote configure our Dell notebooks
We have a Go Daddy CA for provisioning our Dell notebooks. However, we are still unable to remote configure our vPro equipped systems.
Lan Setup:
Our Active Directory suffix is mycompany.corp (.corp is our AD Zone)
Our DHCP option 14 issues a suffix of pb.mycompany.com (.com is our Unix based zone)
Our Go Daddy CA is pb.mycompany.com
Our RCS server is pbvproap01.pb.mycompany.com
Error message from one of our notebooks:
Operation: Configuration
Date and Time: 8/22/2016 11:13:55 AM
Error Code: 3221246495
Severity: Failure
UUID: 4C4C4544-0030-3810-8047-C2C04F565931
Intel AMT FQDN: Notebook1.pb.mycompany.com
Intel AMT IPv4: 192.168.164.5
Server Name: pbvproap01.mycompany.corp
Description: An SSL error occurred. Verify the username and password, and the PSK or certificate settings, where applicable.
Failed while calling
WS-Management call
GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error
0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.
Valid certificate for PKI configuration not found.