Quantcast
Channel: Intel Communities : Discussion List - Intel® vPro™ Platform
Viewing all articles
Browse latest Browse all 632

Issue running remote discovery

$
0
0

Hi...

 

I'm getting some errors when i try to run a Remote discovery on a PC with Intel vPro.

 

The log on the RCS server gives me the following error

2018-10-09 14:42:50: Thread:6296(ERROR) : RCS Server , Category: UpdateSystemInfo Source: Src\RCS_RemoteConfigurationService_WMIProvider.cpp : RCS_RemoteConfigurationService::DispatchMethods Line: 185: The parameter UUID is incorrect or missing.  AMT not found (0xc00003e8).

2018-10-09 14:42:50: Thread:6296(ERROR) : WMI Protocol, Category: UpdateSystemInfo Source: C:\workST\f5ded80e061e568\Products\SCS\Components\RCSServer\MethodCallData.h : SCS_WMI::WMICallDetails::SendErrorReport Line: 92: Finished operation with Error.   (0xc0001c89). The parameter UUID is incorrect or missing.  AMT not found (0xc00003e8).

 

On the client i get the following

2018-10-09 14:58:08: Thread:10912(INFO) : ACU Configurator , Category: HandleOutPut Source: CmdUtils.cpp : Cmd::HandleOutput Line: 79: Starting log 2018-10-09 14:58:08

2018-10-09 14:58:08: Thread:10912(DETAIL) : ACU.dll, Category: SetCompatibilityMode Source: ACUDll.cpp : SetCompatibilityMode Line: 196: 12.0.0.129

2018-10-09 14:58:08: Thread:10912(DETAIL) : ACU.dll, Category: SetCompatibilityMode Source: ACUDll.cpp : SetCompatibilityMode Line: 228: Set compatibility mode to 10.0.

2018-10-09 14:58:08: Thread:10912(INFO) : ACU Configurator, Category:  Source: Src\ActivatorMain.cpp : wmain Line: 372: ACUConfig 12.0.0.129

2018-10-09 14:58:08: Thread:10912(INFO) : ACU Configurator, Category: -System Discovery- Source: Src\ActivatorMain.cpp : wmain Line: 414: PC053779.XXXXXXX.XXX: Starting to discover the system information...

2018-10-09 14:58:08: Thread:10912(DETAIL) : ACU Configurator , Category: -Start- Source: ACUDllWin.cpp : SystemDiscovery Line: 57: ***** Start SystemDiscovery ******

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : HeciDiscovery Line: 555: Entering

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : CheckAMT Line: 85: Entering

2018-10-09 14:58:08: Thread:10912(DETAIL) : ACU Configurator , Category: -HECI- Source: HECIWin.cpp : HECIWin::Init Line: 191: Connected to the Intel(R) Management Engine Interface driver, version 12.0.0.2021

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : FWUpdateData Line: 46: Entering

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : FWUpdateData Line: 64: Exiting

2018-10-09 14:58:08: Thread:10912(INFO) : ACU Configurator , Category: AMT Mode Source: HECIDiscovery.cpp : CheckAMT Line: 426: Intel(R) AMT  in PROVISIONING_MODE_ENTERPRISE

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetPKIDNSSuffix Line: 960: Entering

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetPKIDNSSuffix Line: 989: Exiting

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : CheckAMT Line: 548: Exiting

2018-10-09 14:58:08: Thread:10912(DETAIL) : ACU Configurator , Category: -HECI- Source: HECIWin.cpp : HECIWin::Init Line: 191: Connected to the Intel(R) Management Engine Interface driver, version 12.0.0.2021

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : FWUpdateData Line: 46: Entering

2018-10-09 14:58:08: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : FWUpdateData Line: 64: Exiting

2018-10-09 14:58:13: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : PKIDiscovery Line: 894: Entering

2018-10-09 14:58:13: Thread:10912(DETAIL) : ACU Configurator , Category: Hash Handle Source: HECIDiscovery.cpp : GetPKIHashes Line: 1052: Hash Handles number:19

2018-10-09 14:58:13: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : PKIDiscovery Line: 942: Exiting

2018-10-09 14:58:13: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetAmtFQDN Line: 1448: Entering

2018-10-09 14:58:13: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : GetAmtFQDN Line: 1529: Exiting

2018-10-09 14:58:13: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : ConfServerDiscovery Line: 1196: Entering

2018-10-09 14:58:13: Thread:10912(DETAIL) : ACU Configurator , Category: Status message Source: HECIDiscovery.cpp : ConfServerDiscovery Line: 1250: AMT Status code - Essential data is missing from the AMT. (0xc0004a71)

2018-10-09 14:58:13: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : ConfServerDiscovery Line: 1274: Exiting

2018-10-09 14:58:13: Thread:10912(DETAIL) : ACU Configurator , Category: ConfServerDiscovery Source: HECIDiscovery.cpp : HeciDiscovery Line: 809: AMT Status code - An internal error has occurred in the Intel(R) AMT device. This might indicate an interface error, or an application error. (0xc0004269) (ConfServerDiscovery)

2018-10-09 14:58:13: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : ReInitPTHI Line: 1687: Entering

2018-10-09 14:58:18: Thread:10912(DETAIL) : ACU Configurator , Category: -HECI- Source: HECIWin.cpp : HECIWin::Init Line: 191: Connected to the Intel(R) Management Engine Interface driver, version 12.0.0.2021

2018-10-09 14:58:18: Thread:10912(DETAIL) : ACU Configurator , Category: GetPID Source: HECIDiscovery.cpp : HeciDiscovery Line: 816: AMT Status code - An internal error has occurred in the Intel(R) AMT device. This might indicate an interface error, or an application error. (0xc0004269) (GetPID)

2018-10-09 14:58:18: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : ReInitPTHI Line: 1687: Entering

2018-10-09 14:58:23: Thread:10912(DETAIL) : ACU Configurator , Category: -HECI- Source: HECIWin.cpp : HECIWin::Init Line: 191: Connected to the Intel(R) Management Engine Interface driver, version 12.0.0.2021

2018-10-09 14:58:23: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : LMSDiscovery Line: 1282: Entering

2018-10-09 14:58:24: Thread:10912(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 432: Calling function Discovery...

2018-10-09 14:58:24: Thread:10912(INFO) : ACU Configurator , Category: Local System Account Source: HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 217: Calling function GetLocalSystemAccount over MEI...

2018-10-09 14:58:24: Thread:10912(DETAIL) : ACU Configurator , Category: -HECI- Source: HECIWin.cpp : HECIWin::Init Line: 191: Connected to the Intel(R) Management Engine Interface driver, version 12.0.0.2021

2018-10-09 14:58:24: Thread:10912(INFO) : ACU Configurator , Category: Local System Account Source: HostBasedSetup.cpp : HostBasedSetup::GetLocalSystemAccount Line: 255: Function GetLocalSystemAccount over MEI ended successfully

2018-10-09 14:58:25: Thread:10912(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 479: Host Based Setup is supported

2018-10-09 14:58:25: Thread:10912(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 518: Current Control Mode: 0 (Not provisioned)

2018-10-09 14:58:25: Thread:10912(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 557: Allowed Control Modes: 2 (Admin) and  1 (Client)

2018-10-09 14:58:25: Thread:10912(INFO) : ACU Configurator , Category: Discovery Source: HostBasedSetup.cpp : HostBasedSetup::Discovery Line: 561: Function Discovery ended successfully

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : LMSDiscovery Line: 1355: Exiting

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : SecurityDiscovery Line: 1373: Entering

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : SecurityDiscovery Line: 1408: Exiting

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : FeaturesDiscovery Line: 1426: Entering

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : FeaturesDiscovery Line: 1441: Exiting

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : UuidDiscovery Line: 1536: Entering

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : UuidDiscovery Line: 1554: Exiting

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : TcpIpDiscovery Line: 1561: Entering

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : TcpIpDiscovery Line: 1680: Exiting

2018-10-09 14:58:25: Thread:10912(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : HeciDiscovery Line: 874: Exiting

2018-10-09 14:58:25: Thread:10912(DETAIL) : ACU Configurator , Category: SaveToRegstry Source: SystemDiscovery.cpp : MachineDataOp::SystemDiscovery::SaveToRegistry Line: 1082: Success.

2018-10-09 14:58:25: Thread:10912(WARN) : ACU.dll, Category: System Discovery Source: ACUDllWin.cpp : SystemDiscovery Line: 133: System Discovery failed to get data from this system.  Failed to save the discovery data in the RCS database.  The parameter UUID is incorrect or missing.  AMT not found

2018-10-09 14:58:25: Thread:10912(DETAIL) : ACU Configurator , Category: -END- Source: ACUDllWin.cpp : SystemDiscovery Line: 145: ***** END SystemDiscovery ******

2018-10-09 14:58:25: Thread:10912(WARN) : ACU Configurator, Category: Exit Source: Src\ActivatorMain.cpp : configurator::LogAndExit Line: 227: ***********Exit with code 32. Details: Intel(R) AMT operation completed with warnings: System Discovery failed to get data from this system.  Failed to save the discovery data in the RCS database.  The parameter UUID is incorrect or missing.  AMT not found

 

Please advise. What's the UUID? I have Intel Managability entry in bios, and can get into the MEBx with CTRL + P, so i believe that AMT is available on the system?


Viewing all articles
Browse latest Browse all 632

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>